Travel Insurance: How Much Risk Are You Willing To Accept?

Travel Insurance 

How Much Risk Are You Willing to Accept? 

Most people know that travel insurance is good to have should you end up needing to cancel your trip.  Did you know, however, that unless you purchase a Cancel For Any Reason policy (better known as CFAR), you will only receive a refund for covered reasons? Covered reasons vary depending on the specific policy and company you select, but almost never will changing your mind about travel be included as a covered reason.

Any insurance is about risk.  When you purchase car, home, or life insurance, for example, and you choose a deductible or the amount of coverage you feel you need, you're making a decision regarding the amount of financial risk you're willing to accept. Travel insurance is no different. If you spent $500 on a weekend hotel stay, perhaps that's an amount you're willing to risk.  But, if you spent $10,000 on a dream trip to Hawaii, is that money you would be ok with losing should something unplanned happen? Here are some things to keep in mind when it comes to trip insurance: 

• Pandemic: Now that COVID-19 is a known pandemic, many tour operators, cruise lines, hotels, resorts, etc. are much less lenient than they once were with their change and cancellation policies.  Be sure to read the fine print on their "cancel with confidence" programs.  Many of these have stipulations or deadlines. You shouldn't assume that if you need to change your plans due to COVID, that you will automatically receive your money back. Another change is that hotels and resorts are not automatically covering your stay should you need to quarantine. 
• Health Coverage: Many healthcare companies do not provide coverage outside of the United States. Should you get sick or injured during your trip, you will still be expected to pay for medical care, and you may be faced with paying thousands out of pocket.  A few years ago a client slipped off a curb in Turks & Caicos and ended up shattering his ankle.  He had to be flown back to the US in the  middle of his trip for emergency surgery.  Another client suffered a terrible accident while windsurfing and spent months recovering in a hospital outside of the US because she wasn't stable enough to be flown home. Another client had an emergency appendectomy while vacationing in Mexico. These situations are rare, but they can happen.  Are you prepared if they do? 
• Flight Delays/Cancellations: You may have seen in the news recently that flights have been delayed or cancelled in high numbers, particularly with certain airlines.  Take a look at American Airlines' recent policy change: "If we or our airline partner fails to operate or delays your arrival more than 4 hours, our sole obligation is to refund the remaining ticket value and any optional fees according to our involuntary refunds policy." What does this mean to you? They are under no obligation to help you get to your destination. If no other airline has an available flight, you're stranded. And if your hotel, cruise, tour, etc. is non-refundable, you won't get your money back for the untraveled portion of your trip.  And what if it's your flight home that is cancelled? It's pretty unlikely that a hotel will let you stay for free while you try to find a flight home.  
• Acts of God: Be sure to check the terms and conditions of your reservation, but vendors typically aren't obligated to provide a refund for "acts of God".  This means that if you are unable to travel to a destination or have to evacuate due to a natural disaster, you may not get your money back, and vendors are not obligated to reschedule.  Many will try to work with you, but the only guaranteed way to receive a refund is to purchase a travel insurance policy that includes this type of coverage.   

Travel agents are required legally to offer you the opportunity to purchase travel insurance, so when we ask if you'd like a quote, it's not because we're trying to upsell you.  Beyond the legal requirements, however, we want to encourage you to consider protecting your investment and minimizing your risk so that you can enjoy your vacation as worry-free as possible. We are always happy to provide recommendations for top quality travel insurance companies.  Please call or email us for more information: 678-942-6710 | info@bigcreektravel.com.   

 

The History Behind the Luxury, Part 3
The Stanley Hotel, Estes Park, CO

As I'm sitting down to write the last installment of this series, it's Halloween afternoon, so I was inspired to look up "the most haunted hotel in the US" and discovered The Stanley Hotel in Estes Park, Colorado.  In fact, it's so notorious that Stephen King checked in (intentionally) and wrote The Shining. So... here it goes.

Freelan Oscar Stanley was born in 1849 in Kingfield, Maine and became a well-known American inventor and architect.  He and his twin brother, Francis, started their first business together at the age of nine selling maple sugar.  At the age of eleven, their great-uncle taught them the art of violin making, and by the age of sixteen, Freeland had completed three instruments.  He continued to make instruments throughout his life, and they became coveted concert-quality pieces. By 1885, he and Francis had started the Stanley Dry Plate Company, becoming prominent (and wealthy) for creating the first dry photographic plate.  What the brothers become best-known for, however, was the Stanley Motor Carriage Company, which produced steam-powered vehicles until 1920.  

In 1903,  Freelan became very ill, having contracted a life-threatening case of tuberculosis and, as was common at the time, doctors recommended fresh air with lots of sunlight to help him recover.  He and his wife, Flora, traveled to Rocky Mountain Colorado and, by the end of 1903, Stanley had acquired land in Estes Park.  He recovered and returned to his home in Massachusetts, however, he and Flora remained appreciative of the beauty and "healing powers" of Colorado and returned every year.  Used to more luxurious accommodations than the primitive cabin he had stayed in during his time there, Stanley decided he wanted to turn Estes Park into a resort town that would appeal to his wealthy friends. He and his wife began imagining a luxurious hotel, and the first guests arrived at The Stanley Hotel (in Stanley-designed vehicles) in 1909. Throughout the years, the hotel hosted such famous guests as Theodore Roosevelt, "The Unsinkable" Molly Brown, the Emperor and Empress of Japan, and several Hollywood celebrities. 

The hotel remained a grand resort in the Rocky Mountains for many decades, but by the 1970s, it had fallen into disrepair and may have eventually faded away if it hadn't been for the visit from author Stephen King.  From a single night's stay in room 217, he had enough material to write his first bestseller, The Shining.  

And now for the more spirited portion of our story... F.O. Stanley himself and his wife Flora are said to frequent the hotel, still playing host and hostess, and Flora is also said to enjoy playing the piano for hotel guests.  Room 407 is said to sometimes be occupied by Lord Dunraven, who owned the land prior to the Stanleys, and stories of children are also common. One couple reportedly left the hotel very early one morning complaining of not being able to sleep because of the children playing in the hall all night.  No children were booked in the hotel at the time.  Hotel staff also tell of a small child being seen throughout the hotel, a child Stephen King reported seeing on the second floor calling out to his nanny.  And one of the famous otherworldly residents is said to be Elizabeth Wilson.  In the 1920s, a gas leak occurred that caused an explosion and nearly killed Elizabeth.  She survived and returned to her job as a hotel chambermaid, a job she held until her death at the age of 90.  After her death, the hotel began receiving reports of a hovering chambermaid walking through closed doors, unmarried couples being forced apart while they slept and single men having their bags packed and left outside. As one paranormal investigator said, "Mrs. Wilson does what she wants, to who she wants." Considered one of the most haunted hotels in America, what makes The Stanley Hotel unique is that no deaths or horrible occurrences happened in the hotel.  It appears more like the guests enjoyed working or staying there so much that they didn't want to leave.  

Today, the Stanley offers four types of accommodations: the original, historic hotel rooms in The Stanley; updated historic rooms in The Lodge; modern apartment-style rooms with kitchenettes in Aspire; and 1-3 bedroom condominiums in the Residences. For those looking for a "spirited" stay, you can request these rooms specifically.  Or, if you'd rather not meet Mr. and Mrs. Stanley and their friends, the hotel offers plenty of other less spirited options. 

The History Behind the Luxury: A Series About the Finest Historic Hotels in the World #2

The History Behind the Luxury, Part 2
Hotel del Coronado, San Diego

If you have ever visited Walt Disney World, you have likely seen the red gabled roofs of the Victorian-inspired Grand Floridian hotel, arguably the most luxurious and elegant of all on-property resorts. The resort was built in 1988, exactly 100 years after one of its main inspirations, the Hotel del Coronado which is located just across the bay from San Diego.  When the Hotel del Coronado (also known as "the Del") opened, it was the single largest resort in the world and is still the second largest wooden structure in the United States, second only to the Tillamook Air Museum in Oregon. 

When the idea of the Del was beginning to form, San Diego was starting to undergo a transformation.  With a population of only 2,637 in 1880, by 1887, the area had grown to over 35,000 people. Often, during this time, developers would build grand hotels to draw people to undeveloped land.  Elisha Babcock and Hampton Story were no exception.  In 1885 they, and a group of investors, bought a 4,000 acre island and began planning the town of Coronado, a resort community intended to service their piece de resistance, the Hotel del Coronado.  They used the sale of land lots to help fund the project, and when construction began in 1886, nearly 2,000 laborers were working on the hotel full-time. 

Just as the hotel was nearing completion, the California land boom collapsed, and Babcock and Story found themselves in need of additional funds.  They turned to Charles T. Hinde and John D. Spreckels, who loaned them $100,000 to finish the hotel.  By 1890, Spreckels had bought out Babcock and Story, and his family retained ownership until 1948.  

When the Del opened in February 1888, over 1400 people boarded a ferry to travel to the island for the grand opening.  Guests were impressed with the hotel's amenities which, for the time, included such advancements as electricity, a state of the art sprinkler system, a phone system, and a steam-powered hydraulic elevator.  Rooms started at $2.50 per night.  In 1911, a chandelier designed by L. Frank Baum of "Wizard of Oz' fame was installed in the Crown Room, a location that was also a masterpiece in it's own right. Not a single nail was used in the ceiling - it was installed using only pegs and glue.  In 1904, the hotel debuted the world's first outdoor lit Christmas tree.  

Over the years, the Del has hosted many well-known figures including celebrities, royalty and US Presidents.  In 1920, a grand event was held in the Crown Room to honor Edward, Prince of Wales, and many speculate that this event is where he met his future wife Wallis Spencer.  In the 1920s and 1930s, the hotel became known as "Hollywood's Playground" because many celebrities would travel south to party during the Prohibition.  Over the years, such notable guests as Thomas Edison, Charlie Chaplin, Clark Gable, Mae West, Joan Crawford, Katharine Hepburn, Bette Davis, George Harrison, Barbra Streisand, Brad Pitt and Oprah Winfrey have frequented the hotel. The Del also seems to have a permanent guest. Kate Morgan checked in on November 24, 1892 and was found dead on the steps leading to the beach three days later.  Her death was declared a suicide, and her story became the inspiration for a Stephen King short story.  Presidents from Benjamin Harrison to Barack Obama have also stayed at the Del, and the hotel has been the backdrop for films such as "Some Like It Hot', starring Marilyn Monroe.  

During World War II, the Del became the hub of Naval activities and housed pilots and other military personnel. What was unusual during this time is that the hotel, unlike many others along the West coast, continued to accommodate civilian guests. After the War, the hotel began showing signs of age, and in 1960, a local millionaire purchased the hotel and spent $2M in renovations. He sold the Del in 1963 to M. Larry Lawrence who planned to demolish the historic hotel and develop the land around it but instead invested $150M to renovate and expand the property.  In 1977, the Hotel del Coronado was declared a National Historic Landmark. Since Lawrence, the hotel has had many different owners and today, Hilton manages the iconic hotel.  Currently undergoing a $200M renovation, the hotel closed to the public for the first time in its history in March 2020 for 90 days due to COVID-19 concerns.  Construction has continued, however, and the multi-year "re-imagination" is scheduled for completion in 2022. 

The History Behind the Luxury: A Series About the Finest Historic Hotels in the World

 The History Behind the Luxury, Part 1
The Waldorf-Astoria and St. Regis

Fans of the movie Titanic may remember John Jacob Astor IV.  He's the New York millionaire sailing with his "little wifey", only 18 and pregnant and part of quite a scandal. Astor was unquestionably the most wealthy of the Titanic's passengers, and he did, indeed, go down with the ship.  His wife, Madeline, survived and gave birth to their son, known as Jakey, four months after the sinking. Before the tragedy of the Titanic, however, Astor used his fortune to build the Astoria hotel in New York in 1897.  You may be more familiar with the name Waldorf-Astoria, and that has a family connection as well.  In 1893, William Waldorf Astor (John Jacob's cousin) built the Waldorf on the corner of Fifth Avenue and 33rd Street in New York City, and it's said he did so partly to spite his cousin.  In retaliation, John Jacob built the Astoria on an adjacent corner four years later, but it wasn't long before the cousins realized that joining both hotels would be a smart business decision, so they connected the Waldorf and Astoria with a marble walkway, and the Waldorf-Astoria was born.  The original hotel was demolished in 1928 to make room for the Empire State Building, and the new Waldorf-Astoria was built farther uptown in 1931. 

 

In 2014, Blackstone Group sold the Waldorf-Astoria to Anbang, a Chinese investment group for close to $2 billion. In 2017, the Waldorf-Astoria closed to the public in order to undergo an extensive renovation.  Set to reopen in 2022 and 2023, the newly imagined complex will boast 375 condominium residences and 375 hotel rooms. Studio residences will start at $1.7 million and amenities include a 25-meter pool with skylights above, wellness lounges, landscaped terraces, a movie theater, game room and a co-working lounge. Although Hilton no longer owns the property, the company agreed to manage the Waldorf-Astoria for 100 years.

Although the Astor family started making some money as fur traders, their true fortune came from real estate investments.  One of the original John Jacob Astor's first big purchases was a large area of land in the middle of Manhattan - today we know it as Times Square. John Jacob Astor IV continued his family's tradition and, having enjoyed success with the Astoria hotel, opened the St. Regis in 1904.  The New York Times called it the "finest hotel in America" upon its opening, and Astor wanted to provide a memorable experience, placing a telephone in each room.  Considering that in the 1890's there were less than three telephones per thousand people in the US, having a private phone in each room set the standard for luxury. The St. Regis NYC still stands today and is owned by Marriott International.  In 1991, the hotel became the flagship for a line of luxury hotels that were part of Sheraton known as the ITT Sheraton Luxury Collection.  When Marriott acquired Starwood hotels in 2016 (which acquired Sheraton in 1998), they gained the St. Regis brand.  Interestingly, the St. Regis name cannot be used in lower British Columbia because the name is legally owned by the independent St. Regis Hotel in Vancouver which was built in 1913, a year after John Jacob Astor perished on the Titanic. As of 2020, there are 46 St. Regis properties in such diverse places as Atlanta, Bora Bora, Istanbul and the Maldives. Continuing in the St. Regis traditions, Marriott states "All hotels within the St. Regis portfolio draw from the vision of our founder, John Jacob Astor IV, to create a sense of home in a foreign place.  Designed to feel like a luxury residence, St. Regis calls upon a commitment to its longstanding heritage to cultivate the "best address", and invite guests to a world long lauded as the place to see and be seen." 

Waldorf-Astoria New York 

St. Regis Hotels 

Interested in booking one of these unforgettable properties? www.bigcreektravel.com